Submitting Complaints

Submit a complaint and get a response from the Credit Bank of Iraq customer service team. 

• Call us at +964 7818810612 during working hours (8:00 am - 4:00 pm) or send us a message after 4 pm of working days and on holidays 
• Send your complaints by e-mail: Creditcomplaints@creditbankofiraq.com.iq

Financial Inclusion will ensure to receive and reply to your complaints at the latest.

Also, you can submit your complaint via the Central Bank of Iraq complaint platform link or by scanning the QR code below.